How many puzzles can I have?
It depends on your plan: one per month, one at a time with unlimited swaps, or two at a time with unlimited swaps.
How do swaps work?
Schedule a return from My Account. Once the returned puzzle is checked in, you can reserve your next one.
Where do I pick up?
At our pickup location. We email the address and passcode when your reservation is confirmed.
What if a piece goes missing?
Let us know when you return it. See the Rental Terms for lost-piece and damage charges.
Can I pause or cancel?
Yes, any time from My Account > Subscriptions.
Do you deliver?
We deliver to selected ZIP codes. Enter your ZIP on the Plans page to check.